SMS Opt-In
Coral Customer Care Alerts — Opt-In Process
How Users Opt In to SMS Messages
Coral sends transactional service notifications (sandbox status, billing, support) to registered users who have explicitly opted in. Below is the opt-in form as it appears in the Coral application.
Opt-In Form
The following form is presented to registered users within their Account Settings page at https://coral.inc. Users must complete all fields and check the consent box before SMS messaging is enabled.
Phone Number
Add your mobile number to receive service notifications via SMS.
I agree to receive service notifications via SMS from Coral. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. We will not share mobile information with third parties for promotional or marketing purposes. See our Privacy Policy and SMS Terms.
Opt-In Disclosure Language
The consent checkbox includes the following complete disclosure:
"I agree to receive service notifications via SMS from Coral. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. We will not share mobile information with third parties for promotional or marketing purposes. See our Privacy Policy and SMS Terms."
Key Compliance Details
- Opt-in method: Digital — checkbox within authenticated Account Settings page
- Checkbox is unchecked by default — user must actively consent
- Consent is optional — not required to use Coral's services
- Consent is recorded — timestamp stored in our database
- Opt-out: Reply STOP to any message, or remove phone number from Account Settings
- Help: Reply HELP to any message, or email support@coral.inc
- Message frequency: Varies based on account activity (typically fewer than 5 per month)
- Message types: Sandbox status, billing notifications, service alerts, support replies
- No marketing messages — program is strictly transactional/service-related
- Privacy: Phone numbers are not shared with third parties for marketing — see Privacy Policy